Difficulty: Easy Time Needed: 20 seconds
If you’ve ever been in the middle of a task when suddenly your iPhone stops responding, you understand how annoying and frustrating this problem can be. It can be caused by a variety of reasons such as an app or third-party software causing the phone to “freeze” or become unresponsive.
The good news is, this common problem can be fixed on the spot with a force restart described in the 2 easy steps below, and the best part is it works for a variety of iPhones!
A force restart ends all ongoing tasks on your iPhone; however, your data such as contacts and photos stay intact.
To begin, you need to locate the position of the Volume up/down button and the Sleep/Wake button on the iPhone. Here’s a picture to help you locate the buttons on your iPhone. The Side and Top buttons are also the Sleep/Wake buttons.
Once you’ve located these buttons on your iPhone, follow the next steps depending on your model
Iphone 8/8 Plus X
1.Click, but don’t hold, the Volume Up button once, click,
but don’t hold, the Volume down button once. The buttons must be pressed quickly.
2.Hold the Side/Sleep/Wake button until the apple logo appears on the screen. Your iPhone should restart once this happens.
iPhone 7/7 Plus
1.Hold the Power button and the Volume Down button at the same time until the Apple logo appears.
2. Let go of both buttons once the apple logo appears and your iPhone should restart
iPhone 6 or older
1.Hold down the Home button
2. Then hold down the Power button until the Apple logo appears.
If none of these steps resolve the problem, just walk into any of our stores and we’ll be happy to help you solve this problem.
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